Voyado

At Voyado, we’re all about helping retailers build stronger, longer-lasting customer relationships. Our customer experience platform makes it easy to create personalized, data-driven shopping journeys that turn one-time buyers into loyal fans.

With powerful marketing automation, loyalty programs, and AI-driven personalization, Voyado ensures every customer touchpoint feels seamless and relevant. Whether it’s an email, SMS, or in-store interaction, we help brands deliver the right message at the right time.

Smart delivery updates meet powerful customer engagement:

• Smarter customer engagement—Personalize interactions across every channel
• Seamless automation—Set up campaigns, workflows, and loyalty programs that run like clockwork
• Better results, less hassle—Streamline operations and make data work for you

From the first click to post-purchase follow-ups, Voyado helps retailers stand out, sell more, and keep customers coming back.

Voyado and Ingrid – an out of the box integration

Ever wondered why your beautifully branded emails are followed by boring, third-party delivery updates? Yeah, us too. That’s why Voyado and Ingrid teamed up; to bridge that gap and keep your brand shining from checkout to delivery.

With the integration between Voyado and Ingrid, all your order-related communications; shipping confirmations, tracking updates, and delivery notifications, can be sent directly through Voyado Engage, using the same branded templates as your newsletters and promotions, with the personalization your customers expect. The result? A seamless, professional, and engaging customer experience from start to finish.

Here’s why it’s a game-changer:

• Stay on brand—Your emails, your style, no more generic delivery updates
• Make it personal—Use customer data to send tailored shipping notifications
• Simplify operations—Manage all marketing and transactional emails in one place
• Reduce support tickets—Keep customers informed and avoid delivery-related confusion
• Boost post-purchase engagement—Follow up with surveys, product recommendations, and more

With Voyado and Ingrid, you own the full customer journey—from the first touchpoint to that exciting “your order has arrived” moment. Ready to create a smoother, smarter post-purchase experience? Let’s do it!