OneStock

OneStock provides a comprehensive set of order management capabilities ready to be activated and configured according to each merchant’s needs. These modules cover the full customer journey—from unified inventory to ship from store, store experience and delivery promise as well as intelligent orchestration, smart fulfillment, customer service, and returns.

When OneStock's real-time inventory intelligence meets Ingrid's delivery intelligence, retailers gain delivery promise perfection: a delivery promise grounded in live fulfillment data, presented dynamically at checkout, and executed through the right carrier for the job. Together, OneStock and Ingrid connect every layer from inventory to delivery, giving enterprise retailers a unified stack to sell from anywhere, fulfill intelligently, and offer a delivery experience shoppers trust.

Connect every layer of omnichannel fulfillment

OneStock decides where each order ships from. Ingrid turns that decision into a checkout promise the shopper can trust — and a carrier booking that matches the actual origin.

• Real-time delivery promise
• Right carrier for every origin
• Lower cost-to-serve
• Unified post purchase experience
• Profitable ship-from-store

OneStock orchestrates fulfillment

Evaluate stock, proximity, cost and service rules across stores, warehouses and 3PLs in real time, committing every order to the right fulfillment location before it hits the carrier layer.

Ingrid orchestrates delivery

The shopper sees ETDs and delivery options grounded in actual fulfillment data, not a generic guess — closing the gap between what the OMS knows and what the checkout shows.