commercetools

commercetools is the world’s leading platform for next-generation B2C and B2B commerce. To break the market out of being restrained by legacy suites, commercetools invented a headless, API-first, multi-tenant SaaS commerce platform that is cloud-native and uses flexible microservices. Using modern development building blocks in a true cloud platform provided by commercetools, customers can deliver the best commerce experiences across every touchpoint on a large scale.

commercetools has offices across the US, Europe, and Asia Pacific, with headquarters in Germany. Since its founding in 2006, commercetools software has been implemented by Fortune 500 companies across industries, from retail to manufacturing and from telecommunications to fashion.

Enterprise retailers building on commercetools have the commerce layer covered, but delivery is still a blank. Without delivery intelligence at checkout and post-purchase, retailers default to static shipping options, can't optimise carrier selection dynamically, and miss the revenue and loyalty uplift that delivery experience drives.

Ingrid connects directly into the commercetools order and checkout flow, giving retailers multi-carrier checkout, intelligent routing, branded tracking, and returns management — all composable, all API-first, all compatible with the MACH stack.